After merger in BOB CUSTOMER are suffering from different angle

Collection  from Bank of Baroda customer

Vijaya Bank, Dena Bank merged with Bank of Baroda almost one year back. Situation VERY BAD CUSTOMERS SUFFERING. I HAD GONE TO BANK OF BARODA,  RAJDHANI ENCLAVE, DELHI BRANCH TO DEPOSIT THIS CHEQUE IN MY ACCOUNT FOR TRANSFER OF FUNDS. THEY REFUSED TO ACCEPT FOR TRANSFER OF FUNDS & SEND IN CLEARING. THEY DIVERTED TO GO TO VIJAYA BANK , RAJDHANI ENCLAVE, DELHI BRANCH TO GET FUNDS TRANSFERRED.  THERE COUNTER FOR ALL THREE BANKS AVAILABLE BUT STILL THEY REFUSED TO TRANSFER THE FUNDS & ACCEPT THE CHEQUE & DIRECTED TO GO TO DEFENCE COLONY BRANCH WHERE THE DRAWER IS HAVING CHEQUE. FULL HALF DAY LOST FOR RS 5K CHEQUE. NOBODY IS RESPONSIBLE & CHEQUE HAS TO BE RETURNED TO DRAWER.
STAFF MEMBERS OF THESE BANKS ABUSE EACH OTHER AS BANK IS LOSING THEIR CUSTOMERS BECAUSE OF HARASSMENT.
IF I HAD DROPPED CHEQUE IN DROP BOX IT WOULD HAVE BEEN MISPLACED. CHEQUES DEPOSITED FOR CLEARANCE TAKING A WEEK FOR GETTING CREDIT IN DELHI. HUGE BACKLOG.  REGIONAL & ZONAL MANAGER NOT CONCERNED. SEEMS STILL TEETHING PROBLEM. BANK BUSINESS GO TO HELL.👎👎