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Thursday, November 18, 2021

Feedback for an officer for customer service

 Feedback for an officer for customer service
Growing up and as a father I'm putting this feedback not to criticize anyone but with the idea that it's my duty to guide my son!
Today I went to a branch to submit my life certificate. I gave the form to the concerned officer. The officer accepted the form very politely with a smiling face. He told me it will be sir. I asked him for counter foil of form as receipt. He replied please come tomorrow.
His service was excellent until the form was accepted. How good it would have been if they would have given the counter foil without me asking, according to the rule, it was their duty too. Doing this
Their service would have been worth it! His saying please come tomorrow was not right at all because he was serving a senior citizen.
If you think it's justified please imbibe otherwise you're free but I'm sure it will value your life. !

Next Counter another sr citizen asked the counter staff for updation of pass book answer is same as it was coming with last one year "Passbook printer out of order".That person asked for a statement promtly reply come from this counter in saving/pension account statement not allow .
All elders should guide our children politely
Am I wrong or right? Please comment but don't use indecent language

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