IN VIEW OF CALL FOR ONE DAY STRIKE I WOULD POINT OUT SOME SIGNIFICANT ISSUES WHICH THE ASSOCIATION/UNION MUST TAKE INTO ACCOUNT AS TO FUTURE COURSE TO BE ADOPTED:
1. THE LAST STRIKE WE OBSERVED WAS FOR TWO DAYS....AND DESPITE THE STRIKE, IN TERMS OF NO, 50%OF THE TRANSACTIONS TOOK PLACE..
2. AND PUBLIC OPINION AS PER A SURVEY REPORT WAS CRITICAL OF BANK'S SERVICES & BANKERS
These two factors are significant developments which we have to take into account for our strategy.
One fact we must be concerned about is the perception of the public -and this despite the factor no 1, mentioned above.We must have public support for the causes we are fighting. And our protest of striking the work is to pressurize the Govt to accede to our demands and the rationale for the same and definitely not to cause inconvenience for the public.
Hence its my humble submission that the form of protest should be utilised for sensitizing the public/ customers about how to carry their transactios..and at the end of the day we too get to know whats the result of this innovation in terms of maintaining the customer service? Let me clarify how its achieved...by full utilization of alternate channels...here once we get the position of the transactions carried out vis a vis the details of transaction on a normal day for a unit we decide about .if we aim for a higher percentage of transactions during the protest compared to our last during the protest vis a vis transactions of a normal working day,we should analyse threadbare the nature of transaction to draw a chart in which mode of alternate channel we have to move for any unit or a convenient clusterof units. .At important locations let there be a sort of camp/tent and we should be guiding the people how to carry their transactions even though we happen to be observing a protest.and this opportunity of interaction can be utilised for enhancing people's awareness level. The kind of goodwill this will generate will be another more potent pressure on the Govt.
Moreover this is the future of banking and for that it becomes a sort of training ourselves as well as customers to the scenario of alternative banking including cash less transactions
Very often I really feel sad for us only, for so much of hard and honest work we do yet we remain unsung [remember how eloquent PM Sh Modi was of the Bankers during notebandh phase,footage of that will be shared shortly once again]
.When the rest of the world is talking about 3 or 4days of work we are as yet not having full fledged even 5 days of work in Banks. I HAVE JUST OUTLINED THE BASICS OF STRATEGY IN VIEW OF CHANGING SCENARIO ON THE TECHNOLOGY PLATFORM AND HENCE CHANGING OUR MINDSET TO ISSUES OF PROTESTS ETC. In last calendar year we had on 3 OCCASIONS [On account of 2nd & 4th Saturday off factor] 4 consecutive days all public would make a hue and cry ...BANKWALA SAALA HAMESHA CHUTTYE MEI RAHTA HAI...!!.
Time has come, they should say even on protest, BANKWALA WORKS for you the people of this GREAT SOIL called India.
I have just typed and posted..will carry some amendments shortly....
And I shall point some significant facts we give a miss while dealing with GOVT in our negotiations/ bargaining...plz circulate to reach every one in various groups after going through what crap I may have typed...
will be back with next part--Basant K Mishra
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