If you are a banker, ask these issues to your management leaders.
How many customers and how many clerks in 1. banks, how many officers are appointed as peon circular??
2. The minimum 3 minutes is fixed for the waiting machine installed for customers in the bank, which means 1 customers can not pay less than 3 minutes.
3. 10 to 4 pm banking withdrawal of 30 minutes lunch then 5 hours 30 minutes, maximum 110 customers in 3 minutes to a bank employee What are the allowances from the bank to the employee if you do more than that??
4. What time is fixed for a person if he gets information about a loan.
5. 1 packets of 1 minutes have been fixed, if a person brings 30 packets how much time is fixed according to the bank circular and at that time if the other customer is late from you If you are fighting, how will the bank help you??
6. The way RBI keeps cash flow from 10 to 20 percent to maintain liquidity in the market, similarly, based on the number of bank customers, this percentage of customers will come daily, that percentage should be told??
7. If the customer's work is blocked due to lack of staff, then who will be considered responsible for it should be told.
8. How much extra will the staff pay if connectivity is gone in the branch and if the bank employees work late when they arrive after few hours??
9. Customers misbehaving, taking photos of ladies staff, video recording in branch what can be charged by the bank, tell clearly??
10. Customers come with different problems in one branch, if the bank officer cannot solve any problems, then have such expert people been appointed from RBO level, if done then their mobile number should be given in every branch, if If not appointed then give clear reason??
11. What daily tasks should be stopped in the login day which comes or pressure is made by the management??
Because when the daily work is so much that it is not able to finish in time, then give a clear answer to when and how the extra product will be done on login day??
12. If a staff takes leave, who will work for customers until the other staff comes in their place? Who will be considered responsible if such customers complain??
13. If the vendor set by the RBO will work on any goods in the branch and the RBO will decide its price, then why send to the branch for payment. RBO charges can be adjusted to 1 entry by sending branch to its level for the whole year on March 31, in this way the load in the branch will be reduced.
14. When RBO is asked for data in branch which you can't tell wrong because they have excel sheet then why branch work is blocked by calling for such unproductive work.
15. Is the bank where essential service comes in the branch has expert staff of every subject?? If not then who will be responsible for not being able to satisfy the customer??
16. The way some organisations do ′′ Extra Activity ′′ for their staff 1 times every 15 days, is there any future suggestion from the bank to reduce the mental pressure of the staff, if not So tell the obvious reason??
17. In most of the branches, staff are called on holidays, if work is too much, then why are the staff not appointed and if enough, why are the branches opened on holidays?
18. Is it compulsory to reply to a message on WhatsApp immediately? If the staff will reply on WhatsApp, when will it work. If it is necessary to reply on WhatsApp, the bank should remove a circular of 30 minutes of ′′ WhatsApp break ′′ so that the bank employees can respond together at that time, if not, they are responsible for complaining about the work that has been blocked while replying.
Who will be considered??
There are many problems a banker has to face which our top management is unaware of, it is the job of bank union leaders to convey these problems to them, if they are unsuccessful then what is your leader for.
uncut from Himanshu Malviya wall
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